How to obtain sessionkey to resume chat in parent window?

Hello,

I am currently trying to obtain the sessionkey and resume a chat in the parent window after it was started in the default popup window. However, I did not find a way through the monitoring API yet.

This is the intended usage scenario:

1. Visitor clicks on "Live Help" and new chat is started in a pop-up window

2. After a while the same chat session is resumed in the parent window

Problem: lpChatConfig.sessionkey is not directly accessible from the parent window due to different domains. Same cross-domain problem applies to accessing the URL with the sessionkey parameter or setting a cookie in the popup window.

Thanks for any ideas,

Stefan