A new question about the predictive dialer. I can see the usage of the Back-in-5 state in the button state display, for example here and here, but I wonder if and how the PD uses this state. The following article does not answer that, it only mentions the Online state. Does that mean that the PD see Back-in-5 equal to Away?
As Sivan and Einav answered other questions about the PD, I'm referencing you 
Thanks again!
Jelle
