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Implementing a Chat Button Block in PHP-Fusion

Hi, Sorry for the Noob post, I'd come across this post: Implementing a Chat Button Block in PHP-Fusion and thought I'd have a go putting it on my site. I've gone to Chat Channels - ChatChannels Beta...

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What causes "Chat key cookie does not match visitor chat key"

I am makking some modifications to an existing setup (starting the chat in a new window) and I have started getting the message "Chat key cookie does not match visitor chat key". What does this mean...

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Chat rings and no one is there.

I have an issue currently across multiple agents where their computer will ring, but no chats are there. They have hit the gray refresh button at the bottom left of the page, but does not have any...

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getting custom variables from chat REST api

i'm trying to get the custom variables i had set from the chat REST api.i do a GET request to https://dev.liveperson.net/api/account/<my account number>/chat/<my chat session...

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Chat API (REST) Exit Survey JSON data handled incorrectly

Hey there, I'm trying submit some Exit Survey data but I ran into the following issue: If I submit this JSON:{  "survey": {    "id": 61893,    "question": {      "answer": "34",      "id": 1390123    }...

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