Chat API GET URL - Add custom variables (ie, current page)
Hi, I am using javascript 'window.open' to simply launch a chat window with the following url: https://dev.liveperson.net/hc/P29664714/?cmd=file&file=visitorWantsToChat&site=P29664714 I want to...
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Hi, We would like to implement a rule for email surveys, as we do not want to send it to every customer, but also are not keen on doing it manually.Is there a workaround how to set this up? Thanks in...
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I am using the iphone app for liveperson agent and it has a few bugs. 1, the app must be reopened every 10 min. Which means a push notification shows up saying "open app to keep activated" Once you...
View ArticleLiveperson for linux
I and the other members within my company use linux (Ubuntu). We like the idea of live person, yet there is no support for linux. I downloaded a copy of liveperson, and managed to get it running with...
View Articlewhy i can see the button of "invite to chat" and "engage chat",but can't use...
hi , everyone , im new of here , and im a chinese , i have so many problem for use the liveperson , bcs my english is very poor; my first problem : why i can see the button of "invite to chat" and...
View ArticleChat API GET URL - Add custom variables (ie, current page)
Hi, I am using javascript 'window.open' to simply launch a chat window with the following url: https://dev.liveperson.net/hc/P29664714/?cmd=file&file=visitorWantsToChat&site=P29664714 I want to...
View ArticleFlashing Chat Button
Hi all, Hoping for a bit of help here... I use this hosting company http://www.webhosting.uk.com/ They use LIVEPERSON, and have a flashing 'chat button'. Does anyone know how this can be created? I am...
View Articlelpconnlib is undefined
Hi, If i press F5 (a couple times)on my chat window then i get the "lpconnlib undefine" error. i took the Chat Api for Javascript sample and modified a little. lpConnLib.Process({"ResultSet":...
View ArticleTrouble Accessing Chat JS API
I'm creating a plugin that will interact with the Chat JS API. In order to initialize a connection, it looks like I will need the "lpTag" variable. However, this variable does not exist. I've pasted...
View ArticleWhat is between ancient Greece and distributed systems?
Paxos was an ancient civilization in Greece.All parliament members worked only part time, and therefor it was hard to ensure consistency between decisions taken.How can you make sure that 2 groups with...
View ArticleFacing ERROR:
File "/usr/lib64/python2.6/urllib2.py", line 369, in _call_chain result = func(*args) File "/usr/lib64/python2.6/urllib2.py", line 518, in http_error_default raise...
View ArticleCan't create developer account
I'm trying to set up a test account for investigating how we would like to build a chat client on Liveperson Premiere.When clicking on the 'Create and Account' link on...
View ArticleChat API GET URL - Add custom variables (ie, current page)
Hi, I am using javascript 'window.open' to simply launch a chat window with the following url: https://dev.liveperson.net/hc/P29664714/?cmd=file&file=visitorWantsToChat&site=P29664714 I want to...
View ArticleWordpress - How to install Button
I tried to setup the chat button in a WordPress website that I host on my servers. I have the LiveEngage tag installed, which works fine. But I cannot seem to get a button to appear.I tried...
View ArticleHow can we end chat sessions automatically where customers are no longer...
I know if a customer does not respond from the start of the chat session, LivePerson has the Non-responsive Messages which are great. However we find customers sometimes stop responding in the middle...
View ArticleCould i have application to generate reports from liveperson api
Because our clients want we generate reports from our reporting service ,so we need generate reports number and insert to SQL database ,i just want to make sure ,could i have a application to generate...
View ArticleUsing non-image buttons for Click to Call
We currently are implementing LivePerson as a solution for our click to call buttons, but currently have the buttons set so they are images. Is there any SDK use for displaying click to call...
View ArticleWhat is between ancient Greece and distributed systems?
Paxos was an ancient civilization in Greece.All parliament members worked only part time, and therefor it was hard to ensure consistency between decisions taken.How can you make sure that 2 groups with...
View ArticleHow do I add a link to the Branding image in a chat window
I'm trying to add a link to the Branding image in a Chat Modern Design chat window. I've tried using <a href="http://linkAddress" target="_blank"><img src="http://imageAddress" /></a>...
View Articlecannot create application key
i having a trouble with creating application key.. it say'sAn unexpected error has occurred Application Key could not be created due to a connection error. someone can help me?
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