Hi Guys,
I am trying to integrate the liveperson chat feature in my android application using the Android Native Integration library.I've followed the steps provided in Android Basic Integration
But when i try to run my app i am getting the following error. Could anyone please point me out what i am missing here
03-31 10:23:23.631: I/Liveperson(16625): In setVisitLifeCycle - old State: VISIT_LAUNCHING, new state: VISIT_LAUNCHING
03-31 10:23:25.193: I/Liveperson(16625): <VISIT LAUNCH RESPONSE> App visit HTTP response 500, Request URI: https://dispatch.look.io/api/v1/app/launch
03-31 10:23:25.193: E/Liveperson(16625): <VisitService.launchOrContinueHttpCall> HTTP connection failed for the 2 time
03-31 10:23:25.203: E/Liveperson(16625): ERROR
03-31 10:23:25.203: E/Liveperson(16625): com.liveperson.mobile.android.networking.LPNetworkException: Visit launch request failed with return code: 500, Request URI: https://dispatch.look.io/api/v1/app/launch
03-31 10:23:25.203: E/Liveperson(16625): at com.liveperson.mobile.android.networking.visit.VisitRequestHandler.launchRequest(VisitRequestHandler.java:77)
03-31 10:23:25.203: E/Liveperson(16625): at com.liveperson.mobile.android.networking.visit.VisitRequestHandler.sendVisitRequest(VisitRequestHandler.java:51)
03-31 10:23:25.203: E/Liveperson(16625): at com.liveperson.mobile.android.service.visit.VisitService.launchOrContinueHttpCall(VisitService.java:197)
03-31 10:23:25.203: E/Liveperson(16625): at com.liveperson.mobile.android.service.visit.VisitService.access$100(VisitService.java:47)
03-31 10:23:25.203: E/Liveperson(16625): at com.liveperson.mobile.android.service.visit.VisitService$2$1.run(VisitService.java:335)
03-31 10:23:25.203: E/Liveperson(16625): at java.lang.Thread.run(Thread.java:841)
03-31 10:23:25.203: D/Liveperson(16625): Sending tab visibility message