Target users by keywords using on-site search engine
I know we can target users who search keywords on external search engines, but is there a quick way to target them when they use the on-site search function? I basically want to target users who are...
View ArticleSample code for IOS Native App ?
Is there sample code for using the IOS Native App library? I've followed the instructions: iOS | Basic Integration and Native iOS Advanced Integration (library v2.0) As best I could, but I think that I...
View ArticleExporting Reporting numbers
Is there a way to export statistics from the reports through an API or other means? We have a custom built dashboard of company statistics and we would like to automate getting the numbers we need for...
View ArticleEmbedding a link to live chat within an email
Hi -- My first post here, so thx for advising if my inquiry should bo posted elsewhere... I am seeking guidance on what needs to be in place to enable a "Click now to Chat" link or button within an...
View ArticleEngagement Window
Has anyone tried use the new Engagement Window? I am trying to play with it in my Clone Account with very little success.
View ArticleTarget users by keywords using on-site search engine
I know we can target users who search keywords on external search engines, but is there a quick way to target them when they use the on-site search function? I basically want to target users who are...
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Livechat integration issue with AngularJs and requireJS
Hi Guys, From couple of days time i am working on testing live person chat functionality in regards to an AngularJs / RequireJS based web application. Possible platforms for this application is mobile...
View ArticleOffline Survey and Custom Variable
How can I access a Custom Variable in the Offline Survey? We're sending a customer number via a Custom Variable and would like to include it on the email sent back to us when all operators are...
View ArticleURL for jsApiSrcDomain using a LIVE App Key
Hi I now have my live AppKey. What jsApiSrcDomain shall I use instead of dev.liveperson.net? Thanks
View ArticleURL to chat window
Hello! I want to make an image link to the standard LP chat window without having to create a new button in the Admin Console. I'ved tried making the button link to...
View ArticleAgent's Login ID
Hello, Is there any Liveperson JS API available which provides, Agent's login ID..? getAgentId() returns the number, not the Login ID. please help Thanks
View ArticleLiveperson Chat API to hide survey content from agents
HI, I developed a mobile echat for my company using LP javascript Chat API. After the customer finish the talk with agent, they are provided with a survey. We still need LP to save survey content for...
View ArticleAndroid Native library Integration - issue
Hi Guys, I am trying to integrate the liveperson chat feature in my android application using the Android Native Integration library.I've followed the steps provided in Android Basic IntegrationBut...
View ArticleEmbedding a link to live chat within an email
Hi -- My first post here, so thx for advising if my inquiry should bo posted elsewhere... I am seeking guidance on what needs to be in place to enable a "Click now to Chat" link or button within an...
View ArticleDisable page viewer?
Hello, Is there a way to disable the "Page Viewer" feature in the LivePerson application. Some of the pages contain customer information and we don't want chat operators to be able to see everything...
View ArticleInvoking REST API through Informatica
Hi - Could you please share any of your experience of invoking REST API's through Informatica to access the CHAT data.
View ArticleFont style in the typing area
Is it possible to change the font style in the typing area? (not font style of Visitor Text)
View ArticlePassing custom parameters from chat button
Hi, Our company has just signed up for an LP account, and I have been charged with integrating the chat button into our website. I made the button, put the button code into our website and have the...
View ArticleAgent Console suddenly fails to launch
Today when I launched the LivePerson Agent Console, it started the usual download, then threw a " Failed to launch application. Exception description java.lang.NullPointerException." This was soon...
View ArticleURL for jsApiSrcDomain using a LIVE App Key
Hi I now have my live AppKey. What jsApiSrcDomain shall I use instead of dev.liveperson.net? Thanks
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