How to set cookie after survey is completed
I am trying to set a cookie after a survey is completed that my domain can read and make action on. We are trying to hide our catalog until the browsing user has submitted a survey. Does anyone know...
View ArticleURL to chat window
Hello! I want to make an image link to the standard LP chat window without having to create a new button in the Admin Console. I'ved tried making the button link to...
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LivePerson/Engage Javascript slowing down site
The following is a yslow of my site in regards to live person java-script downloads. nothing seems to be gzip, all expires are in the past and total load time is around 8s.Is there something we can do...
View ArticleProxy interaction with Live Person client
Hello All, My company uses Live Person to interact with potential customers or existing customers with technical issues. Recently my users have been having an issue with Live Person and I was hoping to...
View ArticleURL for jsApiSrcDomain using a LIVE App Key
Hi I now have my live AppKey. What jsApiSrcDomain shall I use instead of dev.liveperson.net? Thanks
View ArticleAndroid Native Library Integration Issue...!
Hi ,I want to integrate android native library.But Descripton about the integration is not clear.I have queries regarding: 1)How to add LP accout number.?2)How to start a chat.?3)How to check agents...
View ArticleLiveEngage API
Does anyone know whether you can use the Chat API (javscript) with the new liveEngage platform? If so, how would one set a custom pre-chat survey with a specific campaign?
View ArticleHow to obtain sessionkey to resume chat in parent window?
Hello, I am currently trying to obtain the sessionkey and resume a chat in the parent window after it was started in the default popup window. However, I did not find a way through the monitoring API...
View ArticleFont style in the typing area
Is it possible to change the font style in the typing area? (not font style of Visitor Text)
View ArticleBuilding a chat window with JS
I copied and pasted the js code found at -> http://community.liveperson.com/docs/DOC-1039 -> into my own ChatDemo.html file. I used the "Complete Example" code found at the end of the page. I...
View ArticleMoble App Build Question
Hi - I am having a developer to begin working on on an iPhone app that will link out to LivePerson's API so it will work on an iPhone. I have provided the developer...
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Setting up an audit rule for negative ratings
Hi Adrian, I am having trouble setting up an audit rule for any negative ratings after an exit survey has been completed, i followed the details giving in the implementing chat audit however I have...
View ArticleFont style in the typing area
Is it possible to change the font style in the typing area? (not font style of Visitor Text)
View ArticleHow to initiate a chat session pro grammatically throughjavascript or asp .Net
Hi I have tried to find the answer to my question but there is really too much to read through. I have found the JS Api and examples, requested a developer account, api key and haven't been successful...
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Chat Agent Profiles Help
When trying to create the dynamic agent profiles as explained in the following article:Display Agent Profile Picture in Chat Window I get a broken iframe, similar to:I have all the agent profiles and...
View ArticleProblem with SSL Handshake
Hi, we are currently trying to send a third party notification to our server over HTTPS. During the SSL handshake we get the following message: TLSv1 Alert, Level: Fatal, Description: Certificate...
View ArticleSFDC config issues
Having trouble completing my config within SFDC, When I click on config tab, it states lic required and on our installed package detail it states Suspended next to status
View ArticleLive Person with iPad
HiI m searching an application to use Liveperson with Ipad ..any suggestion ? (for usage as agent ) We are currently using LP on our site http://shop.lagondola.it and the chat can be engaged wellas...
View ArticleFont style in the typing area
Is it possible to change the font style in the typing area? (not font style of Visitor Text)
View ArticleMobile Chat HTML Integration Issue
I followed the HTML Async Basic Integration example here: HTML Async | Basic Integration I placed the following right above the </body> tag:<script type="text/javascript"> /* LP Mobile JS...
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