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Real-time API- Agent Available Call—need direction on how to get this working

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I have a client that has been unsuccessful in retrieving a successful response to the method agents-available.  He has tried the following requests to retrieve the object back https://api.liveperson.net/operations/api/account/80268588/available-agents?chatState=Online&v=1&skill=Default and https://va.data.liveperson.net/operations/api/account/80268588/available-agents?chatState=Online&v=1&skill=Default.

 

I noticed in the documentation a session is established and referenced in the api call, if this is the case do you have an example of this type of api request? Is the base uri different? Does it still require Oauth?


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