LivePerson Module for Joomla 2.5
Hi, based on the information we've received from a client we started to integrate LivePerson in their future CMS.Following the instructions under http://community.liveperson.com/docs/DOC-1534 we...
View ArticleIs this the right forum? (Trying to style my chat popup window).
I have inherited this project from another developer. I thought it would be much easier to apply css to this, or least find out how to do so. I even tried inserted a JQuery CSS statement into the...
View ArticleReal-time API- Agent Available Call—need direction on how to get this working
I have a client that has been unsuccessful in retrieving a successful response to the method agents-available. He has tried the following requests to retrieve the object back...
View ArticleMobile Chat HTML Integration Issue
I followed the HTML Async Basic Integration example here: HTML Async | Basic Integration I placed the following right above the </body> tag:<script type="text/javascript"> /* LP Mobile JS...
View Article"This application key does not have the required privileges."
We have configured the developer API Key and installed the same in a test account . While trying to test the developer license we are getting the following error "This application key does not have...
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In Office Help Disrupt: My cool IM Client!
Hey all, I wanted to share a cool new application I was playing around with.The idea to make this application came from a very selfish need of mine, where in my work, I interact with many groups in our...
View ArticleHow do I initiate a desktop sharing session via LiveEngage?
I noticed while looking through the automated responses on my LiveEngage browser that there is some automated responses set up for using desktop sharing? How do I set this up as an option as with my...
View ArticleHow to pass URL custom variables into the chat reports
I would like to be able to track custom variables (some are Google tracking codes and others are custom) that are in our URL. The scenario would be that the user would like are vanity URL...
View ArticleChat Button on successful AJAX call
Hello All, I have a product page that loads a working live person button on page load. Then if a user selects a color variant of that product the product information and image reload via an ajax call...
View ArticleIntegrating Liveperson with Workbooks.com
Afternoon, I work for workbooks.com (a CRM provider aimed at small to medium sized businesses).We're also a user of Liveperson and would love the ability to integrate the two together. We have a...
View ArticleHTTPS Requirement for Logos?
Was anyone aware that there is now a requirement for HTTPS when using logos in the chat window? I just found out today by just happening to go into my campaign to look at something and it showed an...
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LivePerson/Engage Javascript slowing down site
The following is a yslow of my site in regards to live person java-script downloads. nothing seems to be gzip, all expires are in the past and total load time is around 8s.Is there something we can do...
View ArticleBuilding a chat window with JS
I copied and pasted the js code found at -> http://community.liveperson.com/docs/DOC-1039 -> into my own ChatDemo.html file. I used the "Complete Example" code found at the end of the page. I...
View ArticleEngagement Window
Has anyone tried use the new Engagement Window? I am trying to play with it in my Clone Account with very little success.
View Articlecannot install plugin
Hi,I uploaded a plugin xml successfullyAfter that, i clicked "install in account" in "view application keys", logged in a midsize business and in Add Application dialog am not getting the plugin...
View ArticleHow do I add a chat button from a partial view using AJAX?
I use LiveEngage to provide support - not sales. I don't want to track every page our visitors use but instead I want to initialize the chat button and monitor only after a "help centre" button has...
View ArticleLightbox Application for Chat Invitation
Hi Everyone,What about the situation about the lightbox application for the live chat invitation? I've tried to upload it from the admin console which directed me to Lightbox Effect for Chat Invitation...
View ArticleSample code for IOS Native App ?
Is there sample code for using the IOS Native App library? I've followed the instructions: iOS | Basic Integration and Native iOS Advanced Integration (library v2.0) As best I could, but I think that I...
View ArticleReal-time API- Agent Available Call—need direction on how to get this working
I have a client that has been unsuccessful in retrieving a successful response to the method agents-available. He has tried the following requests to retrieve the object back...
View ArticleEstimated wait time
Hi,I have written a service to get the estimated wait time and I am always getting -2 when agent is online and he is already busy with other chatting.Instead of -2 I should get some positive real value...
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