Exporting Reporting numbers
Is there a way to export statistics from the reports through an API or other means? We have a custom built dashboard of company statistics and we would like to automate getting the numbers we need for...
View ArticleProblem with SSL Handshake
Hi, we are currently trying to send a third party notification to our server over HTTPS. During the SSL handshake we get the following message: TLSv1 Alert, Level: Fatal, Description: Certificate...
View ArticleChat Button
We are using the standard buttons for reponline, repoffline, and repoccupied. I would like to use the reponline button we're using now and just change the text. Is it possible to change the button...
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Problems getting started
I am testing out the LivePerson service for the first time and I'm having some difficulty getting the DynamicButton to work. I've looked through other developer questions and answers and read the API...
View ArticleQuestion
hi i am new to this API , can someone please help me? i need to know whether this api can provide information on how many people are queuing for a chat?is this possible to be archived?
View ArticleIs this the right forum? (Trying to style my chat popup window).
I have inherited this project from another developer. I thought it would be much easier to apply css to this, or least find out how to do so. I even tried inserted a JQuery CSS statement into the...
View ArticleLive chat disconnection alert
Hi, We need an automated alerts sent to the visitor when he is not responding for a certain duration(say 1st one at 2min and 2nd after 1min then disconnect by agent). Is there any API available for...
View Articlecannot install plugin
Hi,I uploaded a plugin xml successfullyAfter that, i clicked "install in account" in "view application keys", logged in a midsize business and in Add Application dialog am not getting the plugin...
View ArticleReal-time API- Agent Available Call—need direction on how to get this working
I have a client that has been unsuccessful in retrieving a successful response to the method agents-available. He has tried the following requests to retrieve the object back...
View ArticleUtilize APIs to pour a glass of beer - brilliant
This is a true disrupt implementation of Twitter API & Siri - very cool. Desc:Siri texts “pour me a beer” to Beeri’s Twitter account while Beeri’s onboard Arduino Uno w/WiFi shield polls the...
View ArticleEngagement Window
Has anyone tried use the new Engagement Window? I am trying to play with it in my Clone Account with very little success.
View ArticleSample code for IOS Native App ?
Is there sample code for using the IOS Native App library? I've followed the instructions: iOS | Basic Integration and Native iOS Advanced Integration (library v2.0) As best I could, but I think that I...
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Problems getting started
I am testing out the LivePerson service for the first time and I'm having some difficulty getting the DynamicButton to work. I've looked through other developer questions and answers and read the API...
View ArticleImplementing a Chat Button Block in PHP-Fusion
Hi, Sorry for the Noob post, I'd come across this post: Implementing a Chat Button Block in PHP-Fusion and thought I'd have a go putting it on my site. I've gone to Chat Channels - ChatChannels Beta...
View ArticleGoogle Analytics Integration for Universal Analytics?
Hi - In the Google Analytics Integration doc (version 2.13) it shows support for Urchin, Traditional, and Asynchronous analytics. Is integration possible for Google Universal Analytics as well? (or...
View ArticleUpdate ticket status via email reply
Looking for a way to update ticket status by replying to an email. I know there are Email/Ticketing macros but I do not see anything where I can update the status of a ticket.
View ArticleAdding custom javascript code in the live chat window
On the chat window, we have 2 buttons, 'Click to chat' and 'No thanks'. On click of 'Click to chat' button, need to call a javascript function. Is it possible and how to do that?
View ArticleLiveEngage API
Does anyone know whether you can use the Chat API (javscript) with the new liveEngage platform? If so, how would one set a custom pre-chat survey with a specific campaign?
View ArticleWordPress - Embedding the Monitor Tag on Pages - Out of Date LivePerson Help...
I am trying to setup embedded monitor tags in my WordPress blog. The following LivePerson Help Doc appears to be outdated. The WP Plugin, MyFTP no longer exists. This is the doc I was referd to by...
View ArticleOAuth Signature is Invalid
I am getting this back from the url below <?xml version="1.0" encoding="UTF-8" standalone="yes" ?>-<error> <time>2011-11-06T13:27:14.197-05:00</time>...
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