Joomla Removing LivePerson JavaScript Code
This is kind of off subject. However, this is I think the best place for it. Im having the same issues with inserting the button code. Once I add it to a module it immidiately cuts it down. I tried...
View ArticleAdding JavaScript in LivePerson's chat window
Greetings, I would like to add an external JavaScript in the pop up window (ie: https://sales.liveperson.net/hc... window).More specifically, I'd like to add the JavaScript in both pre chat window, as...
View ArticleLive Person Engage time
I would like to know if an agent is online on Live Person but he is not taking any chat. His avail time as online on Live Person count or not?
View ArticleQuestion about customized branding
Hi there, Recently we customized our chat window.However, for some reason there's a border around our branding image.We really want to remove it. Is it possible to do that?Thanks!
View ArticleUpdate ticket status via email reply
Looking for a way to update ticket status by replying to an email. I know there are Email/Ticketing macros but I do not see anything where I can update the status of a ticket.
View ArticleMobile Chat HTML Integration Issue
I followed the HTML Async Basic Integration example here: HTML Async | Basic Integration I placed the following right above the </body> tag:<script type="text/javascript"> /* LP Mobile JS...
View Articleliveperson in ubuntu.
Hello I dont know if I am asking in the correct place or not, but here goes. I am trying to get liveperson to run in ubuntu 10.04, with sun_java. Now i can get the software running but it wont allow...
View ArticleLiveperson for linux
I and the other members within my company use linux (Ubuntu). We like the idea of live person, yet there is no support for linux. I downloaded a copy of liveperson, and managed to get it running with...
View ArticleExporting Reporting numbers
Is there a way to export statistics from the reports through an API or other means? We have a custom built dashboard of company statistics and we would like to automate getting the numbers we need for...
View ArticleIs There An Embedded Code For A Button That WIll Open Live Chat?
I am a client using LiveEngage. Our website www.escomponents.com is run using Sqaure Space. They are also using LiveEngage for Live Chat.I am trying to find an embedded code that I could insert in my...
View ArticleUtilize APIs to pour a glass of beer - brilliant
This is a true disrupt implementation of Twitter API & Siri - very cool. Desc:Siri texts “pour me a beer” to Beeri’s Twitter account while Beeri’s onboard Arduino Uno w/WiFi shield polls the...
View ArticleLong Auto Text Shortcuts break word wrap
I have just started using the Auto Text Shortcuts feature, and it works great! Such a time-saver! There is a problem, though: Some of the auto-text in my .txt file is a bit long (over 300...
View ArticleHow to hide the default "Live Help" tab
I created a custom chat button for the mobile site I'm working on by following instructions in this guide: HTML Async | Advanced Integration - Custom Button It works: button shows up only when accessed...
View ArticleMobile Chat on Android Browser
Hi FolksWe've recently implemented mobile chat on our website www.eircom.ie. So far we are seeing 20% of chats now coming from mobile devices, which is great. However, we have an issue with chatting...
View ArticleExporting Reporting numbers
Is there a way to export statistics from the reports through an API or other means? We have a custom built dashboard of company statistics and we would like to automate getting the numbers we need for...
View ArticleUnsigned Chat API (REST) -- chat id & agent id?
Does anyone know if the "Chat ID" and "Agent ID" are available via the Unsigned Chat API (REST)? http://community.liveperson.com/docs/DOC-1044 (Chat API (REST) Reference) I'm told that the Chat ID...
View ArticleParameters required to test my development project
Hello I am a developer trying to integrate your solution into a project for a client of ours. I am using the javascript version described in your document 1039.I entered my dev account value and my...
View ArticleLiveperson for linux
I and the other members within my company use linux (Ubuntu). We like the idea of live person, yet there is no support for linux. I downloaded a copy of liveperson, and managed to get it running with...
View ArticleLiveperson and Joomla
Hi, We have a Joomla based website and I have been trying to implement Liveperson on this. The issue I have is when I paste the 'get code' generated chat button and paste this into the article or a...
View ArticleSound/ Supported Format
I running LivePerson version 9.4.1.4. I'm in preferences trying to change the sound for a few different sound events. I've attached the file I'm trying to upload. It's 2 seconds long, about 40KB,...
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