Hello
I am a developer trying to integrate your solution into a project for a client of ours. I am using the javascript version described in your document 1039.
I entered my dev account value and my application ID along with the temp address you have recommended. I was able to get the app to work and it told me the account was offline which i assume was correct as I was not running the Agent Console yet.
So next I proceed to download the Agent Console and find I am unable to do so. I contact the technical chat support and someone tells me I need a ACTUAL real accountID in order to download the Agent Console. This sounds strange to me and so I was hoping you could confirm an ACTUAL account is needed. So anyways I have recieved an ACTUAL accountID.
I was able to get the Agent console and log into it correctly.
So now comes my question:
The agentConsole is running under a real account ID but my javascript has values from my developer account. Which values do I put into my chat sample app in order to test this? I tried entering the new real ID but that caused an error. Do I need a new real applicationId or can i use the dev application ID ? I am confused now what to do as I seem to have values from a Dev account and a Real account. Please assist me with this if you can or tell me where I can get assistance.