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Parameters required to test my development project

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Hello

 

I am a developer trying to integrate your solution into a project for a client of ours.  I am using the javascript version described in your document 1039.

I entered my dev account value and my application ID along with the temp address you have recommended.  I was able to get the app to work and it told me the account was offline which i assume was correct as I was not running the Agent Console yet.

 

So next I proceed to download the Agent Console and find I am unable to do so.  I contact the technical chat support and someone tells me I need a ACTUAL real accountID in order to download the Agent Console.  This sounds strange to me and so I was hoping you could confirm an ACTUAL account is needed.  So anyways I have recieved an ACTUAL accountID.

 

I was able to get the Agent console and log into it correctly.

 

So now comes my question:

 

The agentConsole is running under a real account ID but my javascript has values from my developer account.  Which values do I put into my chat sample app in order to test this?  I tried entering the new real ID but that caused an error.  Do I need a new real applicationId or can i use the dev application ID ?  I am confused now what to do as I seem to have values from a Dev account and a Real account.  Please assist me with this if you can or tell me where I can get assistance.


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