Liveperson for linux
I and the other members within my company use linux (Ubuntu). We like the idea of live person, yet there is no support for linux. I downloaded a copy of liveperson, and managed to get it running with...
View ArticleAPIs for Live Person's Report
Is there any APIs that we can call in order to get the data from the following standard reports that provide by the Live Person?AveragesOperator PerformanceVolumePre-Chat/ Exit Surveys Analysis Your...
View ArticleLiveEngage API
Does anyone know whether you can use the Chat API (javscript) with the new liveEngage platform? If so, how would one set a custom pre-chat survey with a specific campaign?
View ArticleChat JavaScript v3 Coming Soon & Chat JavaScript v2 Phase Out
Dear LivePerson Developers, I'd like to announce our upcoming version of JavaScript v3 which will be released soon. In order to concentrate our efforts on the new version, we are now phasing out our...
View ArticlePage Speed Optimization: Compressing LivePerson .js files
Hello, My site http://hartfordrents.com/ is currently running the chat module on all of it's pages and it's a great tool for our sales staff to engage potential leads who are browsing our site....
View ArticleAgent Console suddenly fails to launch
Today when I launched the LivePerson Agent Console, it started the usual download, then threw a " Failed to launch application. Exception description java.lang.NullPointerException." This was soon...
View ArticleiPhone Agent Console - Unable to log in
Just downloaded and installed iPhone agent console. Set server to server.iad.liverperson.net cannot log in. Keep getting the error message "Unable to login - Message 0 Unexpected problems...
View ArticleDataAccess error since last Saturday (May 30)
Hi, We have been using DataAccess for retrieving files for over 2 years now. We are running a daily script that logs in to the DataAccess API, reads the available files and retrieves the new files, so...
View ArticleGet locale using API
Hi, I am developing virtual agent using REST LP API which will be capable of transferring conversation to real agents. So, is there is any way of getting User locale using API, i need it in order to...
View ArticleLiveperson for linux
I and the other members within my company use linux (Ubuntu). We like the idea of live person, yet there is no support for linux. I downloaded a copy of liveperson, and managed to get it running with...
View ArticlePassing custom parameters from chat button
Hi, Our company has just signed up for an LP account, and I have been charged with integrating the chat button into our website. I made the button, put the button code into our website and have the...
View ArticleClik here to view.
Questions on Facebook Chat Application
I have setup the Facebook application on our company's page, that was easy. Is there a setting I can change that will allow users to chat with us WITHOUT having to share their info (more specifically...
View ArticleiFrame Embed no Longer Working
Community Members, We have been using an iframe emded of our live chat window in a web page for over a year now. Recently (within the last couple of weeks), the iframe stopped working and the live...
View ArticleLiveEngage API
Does anyone know whether you can use the Chat API (javscript) with the new liveEngage platform? If so, how would one set a custom pre-chat survey with a specific campaign?
View ArticlePage Speed Optimization: Compressing LivePerson .js files
Hello, My site http://hartfordrents.com/ is currently running the chat module on all of it's pages and it's a great tool for our sales staff to engage potential leads who are browsing our site....
View ArticleAdding custom javascript code in the live chat window
On the chat window, we have 2 buttons, 'Click to chat' and 'No thanks'. On click of 'Click to chat' button, need to call a javascript function. Is it possible and how to do that?
View ArticleURL to chat window
Hello! I want to make an image link to the standard LP chat window without having to create a new button in the Admin Console. I'ved tried making the button link to...
View ArticleExample of Data Access XML's
Can anyone provide me with an up-to-date example of the session.xml and agentstate.xml? When I look at...
View Articlehow to test iphone app?
Hi there, I have created a developer and test account and added my test app based on iphone demo app into test account. My question is how I can setup "site","Skill" and URI to be able to test the app....
View ArticleIphone sample code
Hi , I am working on building liveperson into my iphone app . I can not find the sample code anymore . Can you provide the linkage ? Thanks
View Article