Hi guys,
i ran into some problem and very confused how to troubleshoot it..
so, i have tried the Android sample code on my eclipse IDE
and it gives me the following error in the console:
07-12 15:15:20.930: E/LivePersonChat(25338): com.liveperson.android.ChatApiException: Account expired
after searching, i follow this document to create new appkey
http://community.liveperson.com/docs/DOC-1024
when i'm to choose the type of API key
http://community.liveperson.com/create-app-key!input.jspa?targetUser=5636
for android apps i'm confused but i just choose two of those as suggested in the iphone sample code discussion thread
APIs Used:
Chat API (Unsigned REST) visit-rest-api-unsigned - Development
is this correct? I mean which one should i tick when creating app key? for android apps development
another problem i encountered when i try to install in account
i quote these from the create new appkey document
5. Install the Application on the Test Account: After developing your application, you will need to add the application to your account so that the application can be tested. From the Resources menu, point to API Keys & Accounts and the select View My Applications. Click the Install in Account link.
so, when i clicked 'install in account' and then asked about account number, user ID, and password.
after i completed all the fields, i'm redirected to a page
on the tab 'Account Set Up › Applications"
it says:
The application you are trying to install was developed using someone else�s development key. It can be installed on account with developer id: null.
what's wrong here? how to resolve it?
and one more thing when i checked the console of my eclipse IDE
it says the following error
07-12 15:09:25.870: E/LivePersonChat(23724): Couldn't initiate chats
07-12 15:09:25.870: E/LivePersonChat(23724): com.liveperson.android.ChatApiException: Server is temporarily unavailable
I'm using this variable for the server & site ID (for development purpose), is this correct?
private String server = "lpwebdemo.liveperson.com";
private String siteID = "30352262";