I've successfully used an Unsigned REST key with this test account to initiate LiveChat sessions. However, now after installing my Signed REST - Live application to a live account and approving/confirming it as the account owner, I am getting this error:
Error message from getURLs is: <?xml version="1.0" encoding="UTF-8" standalone="yes"?><error><time>2011-09-29T17:00:23.605-04:00</time><message>Application key need to be installed</message><internalCode>10</internalCode></error>
This same error occurs for a Signed Rest - Development app as well.
The application key has been installed, and I've updated the site ID and the verification key in the iOS app.
My GET and POST requests are also signed with the appropriate OAuth parameters, so that shouldn't be an issue.
What could be the problem here?
For reference, the site ID is 24631554. The application keys were created on this community.liveperson.com developer account (nlevin), and the Signed Live app was installed & confirmed on the "hsiojo" account.