Hello,
I'm using the URL method to export XML reports in a Google Docs Spreadsheet, the datas are in in plain format.
I was informed by your email "LivePerson - Chat Export Update" that kind of export will be no longer permitted, this is a problem because Google Docs can not manage the zipped xml file.
As far as I know also the XML import function in MS Excel can not parse dircetly the zipped XML files.
In order to use this spreadsheets are there any possibilities to mantain the current behaviour of the web service?
Thank you
Andrea