Hello,
I am looking to integrate our LivePerson solution with Silverpop ( Marketing Automation & Email Marketing Software | Silverpop), essentially as a ticket comes in we wish to capture at least the email address and name of the sender. This will then be passed to our Silverpop database and therefore be available for future marketing.
I have not been able to find anything similar in the forums, the nearest I have found is integrating Chat's with CRMs.
Please can someone assist me?
Kind Regards
Ed