Intergration with Silverpop
Hello, I am looking to integrate our LivePerson solution with Silverpop ( Marketing Automation & Email Marketing Software | Silverpop), essentially as a ticket comes in we wish to capture at...
View ArticleWrong credentials
Hi, I am having an issue trying to access an APIs, this is the result <internalCode>26</internalCode><message>Wrong...
View ArticleReport Export Schema
Hi I am downloading Ticketing reports in XML format based on the ReportExport.Pdf documentation. I noticed that the ReportSchema xsd is missing definition for ReportType=3 and 9 elements. Has anyone...
View ArticleAdding LivePerson Chat to website.
Hi. I wanted to add LivePerson chat to website. I want to bring my customers chat from LivePerson. How can i do it? I have seen that some companies have LivePerson chat on their websites, but i don`t...
View ArticleTealium - LivePerson template
One of our clients is going to use Tealium to tag their pages. There is an existing LivePerson template configured in Tealium. We did a quick test to see if we can use it for their site and it works,...
View ArticleCan I use custom buttons and behavior in a pre-chat Survey?
Does the pre chat survey allow for custom buttons to be inserted in addition to the standard questions?This is what I am trying to implement:We have a scenario where we want to present a user with a...
View ArticleUnable to see Chat button for mtagconfig.js
Hi All, I am using below mtagconfig.js for integrating Chat feature in our application. But I am not able to see button after page start. Please suggest. Thanks
View ArticleAdding JavaScript in LivePerson's chat window
I tried to ask this question in the liveperson's technical discussion section:Adding JavaScript in LivePerson's chat window However, nobody seems to answer the question yet.One of liveperson's chat...
View ArticleNo canned answer
On of our agent does not see any canned answer, restarted the pc but still no difference. She has the issue since Sunday. Can you help ? Thanks
View ArticleMonitoring of Ipad Users
Dear community; I have tested a LivePerson monitored page in Safari of my iPad - but it does not seem to monitor the page correctly. I have researched it with http://getfirebug.com/firebuglite#Stable...
View ArticleMarketo Integration with Chat
Hello - I've searched both the Marketo and Live Person Communities and can't seem to find a straight forward answer on the best way to do the integration between LiveEngage Chat and Marketo. Can...
View ArticleAndroid LivePerson Chat Api intergration issue
Hi All, I am trying to integrate LivePerson chat api to my project application. I followed the link below to request a live person chat api key and installed it to my test account. Getting Started with...
View ArticleIs there a way to know how many invitations I sent out and how many were...
Is there any way for me to find out how many invitations I sent out and how many were answered/declined or ignored?
View ArticleUtilize APIs to pour a glass of beer - brilliant
This is a true disrupt implementation of Twitter API & Siri - very cool. Desc:Siri texts “pour me a beer” to Beeri’s Twitter account while Beeri’s onboard Arduino Uno w/WiFi shield polls the...
View ArticleIssue when trying to export my Chat Transcripts
Hi, I have a few questions related to exporting the LivePerson Chat transcripts.Recently I created a LP test account (P31032175) and I have been working fine with all the features in LP, so far.I tried...
View ArticleCan I use custom buttons and behavior in a pre-chat Survey?
Does the pre chat survey allow for custom buttons to be inserted in addition to the standard questions?This is what I am trying to implement:We have a scenario where we want to present a user with a...
View ArticleNew vs Returning Customers
We are planning to use LiveEngage to promote content (factsheets, whitepapers, case studies etc) to our visitors. Our site is very much geared towards helping visitors find out about the services we...
View ArticleWebsite form using Page Code Builder is not working properly
Hello. We created a form for our site. Once someone fills in the form and clicks submit, it brings you to the same form instead of directly submitting it. We are filling out the form completely so we...
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Livechat integration issue with AngularJs and requireJS
Hi Guys, From couple of days time i am working on testing live person chat functionality in regards to an AngularJs / RequireJS based web application. Possible platforms for this application is mobile...
View ArticleChat from iPad
Is it possible to chat from an ipad?Will ipad users be monitored when they are browsing my site?
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