Sections 255, 716, and 718 of the Communications Act and Federal Communications Commission (FCC) rules require providers of services and manufacturers of equipment used for services to make their products and services accessible to persons with disabilities, unless it is not achievable to do so. Where it is not achievable to do so, these entities must make their products and services compatible with commonly used assistive technologies. These entities also must create and retain records demonstrating compliance with these mandates and file an annual officer certification with the FCC certifying that they are creating and retaining these records. The accessibility rules contain rigorous consumer complaint resolution procedures and processes for the FCC to enforce compliance, including monetary penalties.
Where can I find information on LivePerson's accessibility based on these regulations for LivePerson chat?