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Android LivePerson Chat Api intergration issue

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Hi All,

 

I am trying to integrate LivePerson chat api to my project application. I followed the link below to request a live person chat api key and installed it to my test account.

Getting Started with Applications

 

I followed basic integration steps to add liveperson chat to my android application as given in the link below. I can't figure out how to add api key to my android application on the client side or to add android  package name to the developer console.

Android Basic Integration

 

When I run the application I get the following error

06-01 12:02:50.636  25286-25396/com.example.tanujgupta.demochat E/Liveperson﹕ <VisitService.launchOrContinueHttpCall> HTTP connection failed for the 0 time

06-01 12:02:50.641  25286-25396/com.example.tanujgupta.demochat E/Liveperson﹕ ERROR

    com.liveperson.mobile.android.networking.LPNetworkException: Visit launch request failed with return code: 500, Request URI: https://dispatch.look.io/api/v1/app/launch

            at com.liveperson.mobile.android.networking.visit.VisitRequestHandler.launchRequest(VisitRequestHandler.java:77)

            at com.liveperson.mobile.android.networking.visit.VisitRequestHandler.sendVisitRequest(VisitRequestHandler.java:51)

            at com.liveperson.mobile.android.service.visit.VisitService.launchOrContinueHttpCall(VisitService.java:197)

            at com.liveperson.mobile.android.service.visit.VisitService.access$100(VisitService.java:47)

            at com.liveperson.mobile.android.service.visit.VisitService$2$1.run(VisitService.java:335)

            at java.lang.Thread.run(Thread.java:818)

 

Thanks in advance.

 

-Tanuj


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