Hi All,
I am trying to integrate LivePerson chat api to my project application. I followed the link below to request a live person chat api key and installed it to my test account.
Getting Started with Applications
I followed basic integration steps to add liveperson chat to my android application as given in the link below. I can't figure out how to add api key to my android application on the client side or to add android package name to the developer console.
When I run the application I get the following error
06-01 12:02:50.636 25286-25396/com.example.tanujgupta.demochat E/Liveperson﹕ <VisitService.launchOrContinueHttpCall> HTTP connection failed for the 0 time
06-01 12:02:50.641 25286-25396/com.example.tanujgupta.demochat E/Liveperson﹕ ERROR
com.liveperson.mobile.android.networking.LPNetworkException: Visit launch request failed with return code: 500, Request URI: https://dispatch.look.io/api/v1/app/launch
at com.liveperson.mobile.android.networking.visit.VisitRequestHandler.launchRequest(VisitRequestHandler.java:77)
at com.liveperson.mobile.android.networking.visit.VisitRequestHandler.sendVisitRequest(VisitRequestHandler.java:51)
at com.liveperson.mobile.android.service.visit.VisitService.launchOrContinueHttpCall(VisitService.java:197)
at com.liveperson.mobile.android.service.visit.VisitService.access$100(VisitService.java:47)
at com.liveperson.mobile.android.service.visit.VisitService$2$1.run(VisitService.java:335)
at java.lang.Thread.run(Thread.java:818)
Thanks in advance.
-Tanuj