Hello!
I'm currently using the Chat API although I'm not sure that will help me here. I need to know what API to call to obtain the URL needed to initiate a web-based chat for a specified skill.
An example might be:
http://something.liveperson.com/startChat/?skill=MySkill
I don't want to have to create the session first. I just want the generic URL that will queue up the user to talk to the next available agent.
Thanks,
Kevin