Hi guys,
I need some help from you all, so...
Here's the thing, When my client enter's the chat, in the Info tab, I have a custom variable called "login". all good to that... but!!!
When the chat is established, I have a Operator Alert's rule, who insert's a custom TAB who calls a custom URL, and I need to place the custom variable's info in the end of that URL...
I tried some Macros and other codes I saw searching the community... but nothing works...
Below is the code i'm using in the rule:
<html>
<!--openNewTab="CAL" keepBrowser="true"-->
<SCRIPT>document.location='http://cal.xxxxxxxxxxx.com.br/search?&search[type]=customer_login&search[q]=$!{vars.get("login")}';</SCRIPT>
</html>
I need to replace the $!{vars.get("login")} to the info from the custom variable login.
Any Ideas?
Tnks!