Can we integrate Live person chat into asp.net website or web application ?
Can we integrate Live person chat application into asp.net website ?Currently I am facing javascript issue when I am going to use live person javascript code for chat application.this javascript code...
View ArticleAPI Key pending
Hi, I've requested a key for Chat API (Signed REST) - Live, for one of our clients account. It still says pending, but we haven't heard anything yet? Can you tell us what it takes to get approved?...
View ArticleEmbedding a link to live chat within an email
Hi -- My first post here, so thx for advising if my inquiry should bo posted elsewhere... I am seeking guidance on what needs to be in place to enable a "Click now to Chat" link or button within an...
View ArticleInvitation to open custom chat box using REST API
We have our Invitation showing up correctly on the site, however we would like to run a custom javascript function when the user clicks that invitation. We followed directions from...
View ArticleDesktop Sharing via Macintosh - Broken? OSX 10.8.4
Can't seem to get Desktop Sharing working with Mac. Have tried both Mac and PC agent consoles. The window loads, and the appropriate screen pops show on the customer side, but nothing ever displays....
View ArticleChat JavaScript v3 Coming Soon & Chat JavaScript v2 Phase Out
Dear LivePerson Developers, I'd like to announce our upcoming version of JavaScript v3 which will be released soon. In order to concentrate our efforts on the new version, we are now phasing out our...
View ArticleSend Visitors Search Keywords To CMS?
I am interested in livepersons ability to track the search keywords that visitors used when arriving at our site. I was told this info appears in the Alerts tab of the console. Is it possible to use...
View ArticleDesktop Sharing via Macintosh - Broken? OSX 10.8.4
Can't seem to get Desktop Sharing working with Mac. Have tried both Mac and PC agent consoles. The window loads, and the appropriate screen pops show on the customer side, but nothing ever displays....
View ArticleOauth wrong credentials (works locally, fails on build server)
Hi, I can use the Agent API successfully from my local machine, but when I run exactly the same script on our build server then I'm getting an Unauthorized response. Request (obfuscated with asterisks...
View ArticleHow can I notify Live Person agent(s) who are available?
Hi, In my web application(.Net), there are two buttons 'yes' and 'no'. How can I notify Live Person agent(s) who are available, if a user clicks on 'no' button with some info like user name or etc?
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Remove Thin Grey Border from Branding Image
Hi Everyone. I'm having difficulty removing the thin grey border that is automatically places around a custom branding image. I looked in Resources and tried to modify the modern_chat.html as follows....
View ArticleIntegrating with MS Dynamics 2011
I am wondering if anyone tried feeding communication data from LivePerson to the MS Dynamics 2011. How did you do it? How complex was the solution for this problem? Time scale? I've looked through the...
View Articleimplementing LP_Monitor in CFusion environment
We had been using LP_Chat for some time with no issues, but since Chat was updated to Live_Engage for creating chat buttons, we have had no lack of trouble getting it to work properly again.Our site is...
View ArticleHow can I notify Live Person agent(s) who are available?
Hi, In my web application(.Net), there are two buttons 'yes' and 'no'. How can I notify Live Person agent(s) who are available, if a user clicks on 'no' button with some info like user name or etc?
View ArticleResource interpreted as Script but...
I'm trying to configure liveperson for a website. I add the LivePerson Monitor code just below the body tag (and tried in several other places as well), but the livechat sticky buttons do not show up...
View ArticleDeveloper Tip - 7 JavaScript Basics Many Developers Aren't Using
Hi All,Check out this cool article which offers some very interesting insights when using JavaScript: http://tech.pro/tutorial/1453/7-javascript-basics-many-developers-aren-t-using-properly-- I'd love...
View ArticleThe LiveChat Facebook App
Hi, I am working on adding the LiveChat to a Fan Page that I have and it does not seem to work. I added in the account number but when I pull up the app it says the chat is offline. Do I need to add my...
View ArticleHow can I notify Live Person agent(s) who are available?
Hi, In my web application(.Net), there are two buttons 'yes' and 'no'. How can I notify Live Person agent(s) who are available, if a user clicks on 'no' button with some info like user name or etc?
View ArticleScript Error
Hello, I encounterd a script error "Unable to get property 'getState' of undefined or null reference" while trying the below sample code.https://connect.liveperson.com/docs/DOC-1733 Could anyone please...
View ArticleAuto complete URL with custom variables
Hi guys, I need some help from you all, so... Here's the thing, When my client enter's the chat, in the Info tab, I have a custom variable called "login". all good to that... but!!! When the chat is...
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