I am wondering if anyone tried feeding communication data from LivePerson to the MS Dynamics 2011.
How did you do it? How complex was the solution for this problem? Time scale?
I've looked through the API's that are on offer and some of them looked appealing, possibly - Chat API (JavaScript).
However, from the description for this API it sounds like there would be a need to develop a new application rather then using the standard application that LivePerson supplies.