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Can LP be delivered via GZip compression or similar.
I am currently trying to help increase the performance of our website. One of the tools I am using is showing LP to be somewhat bloated and by GZipping it I can help to reduce load. Is there a way to...
View Article"Chat cannot be initialized" error
Discussion thread opened following document comments.Please feel free to continue the discussion here.Ido GreenbaumVladimir Tkach History:Vladimir TkachAug 26, 2013 3:29 PMStatus: OfflineWhats next?I...
View ArticleChat from iPad
Is it possible to chat from an ipad?Will ipad users be monitored when they are browsing my site?
View ArticleHow can I view my discarded emails?
I have set up a rule to discard spam. I can use the search tool of LivePerson to view deleted emails, but I cannot find emails that have been discarded by a rule. Is there a way to do this? Thanks!
View Article'Cannot initialize chat' error pops-up when using skill name
Does anyone know why 'Cannot initialize chat' pops-up when using a skill name. It seems like the request goes through and shows up in the console but on the chat window it shows an error. Is there...
View ArticleEmbedded Chat Window
Hi, I was wondering if there is a capabilty to have an embedded chat window. In moredetails, a window fully customizable (html5 or Javascript) which is embedded in the website, rather than theusual...
View ArticleXMPP Connection Settings
I have confirmed that my Developer Account is working using a simple Chat Button and the Live Person (Timpani Chat v 9.1.0.1 build 14) application. I have also set up an OpenFire Server according to...
View ArticleOAuth Signature is Invalid
I am getting this back from the url below <?xml version="1.0" encoding="UTF-8" standalone="yes" ?>-<error> <time>2011-11-06T13:27:14.197-05:00</time>...
View ArticleOauth wrong credentials (works locally, fails on build server)
Hi, I can use the Agent API successfully from my local machine, but when I run exactly the same script on our build server then I'm getting an Unauthorized response. Request (obfuscated with asterisks...
View ArticleHelp With User Interface and Pop Up Window
Hello All, I am new to Live Person. I want to have a Live Person User Interface that does NOT pop up in a new window. I really don't like it. I much prefer it when it stays in the same window and you...
View ArticleUnauthorized - Error when trying to view Apps in Marketplace
When trying to view any app in the App Marketplace I get an error. See screen shots. Any ideashttps://community.liveperson.com/community/customer/apps?view=CollaborationUnauthorizedAccess to this...
View ArticleChat JavaScript v3 Coming Soon & Chat JavaScript v2 Phase Out
Dear LivePerson Developers, I'd like to announce our upcoming version of JavaScript v3 which will be released soon. In order to concentrate our efforts on the new version, we are now phasing out our...
View ArticleHelp pushing cookied referrer URL data into LivePerson Agent Console as Referrer
On our website, we're saving the customer's initial referrer URL (the very first page the customer lands on) into a session cookie. In a chat.js file, invoked when the customer clicks on our "click to...
View ArticleFixing Agent Console windows size
Hi all, It's my first post here, so i'm sorry if it's the wrong place to post, the other ones was unavailable I'm trying to customize the Agent Console with some personalized tools in the Info panel,...
View ArticleSample code for IOS Native App ?
Is there sample code for using the IOS Native App library? I've followed the instructions: iOS | Basic Integration and Native iOS Advanced Integration (library v2.0) As best I could, but I think that I...
View ArticleOffline Survey and Custom Variable
How can I access a Custom Variable in the Offline Survey? We're sending a customer number via a Custom Variable and would like to include it on the email sent back to us when all operators are...
View ArticleHow can I notify Live Person agent(s) who are available?
Hi, In my web application(.Net), there are two buttons 'yes' and 'no'. How can I notify Live Person agent(s) who are available, if a user clicks on 'no' button with some info like user name or etc?
View ArticleHow to use browser-launched version of LivePerson Agent Console
Im using a Mac. I can't seem to find the steps on how to use this version. I already downloaded the file.I want to use Agent Console via web browser.
View ArticleLiveperson for linux
I and the other members within my company use linux (Ubuntu). We like the idea of live person, yet there is no support for linux. I downloaded a copy of liveperson, and managed to get it running with...
View ArticleNull for uri: availableSlots
I am using Jersey to access the RESTful Agent API. when ever I access the any of the various calls under agentSession, such as info or availability i get a valid response back, see the following log...
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