We created buttons for a mobile implementation using details from here:
https://connect.liveperson.com/docs/DOC-2533 --> https://gist.github.com/grantmiller/7b2d1d37a2f7658cf9cd
Where only manage two event :
onChatDisabled
onChatEnabled
We need help adding in a "busy" state into the code since traffic when agents are unavailable is currently eliciting the offline mode.
Any suggestions/help is much appreciated.
I did see this: HTML Async | Advanced Integration - Custom Offline Action
But I'm not sure how to incorporate it into the code.
Please help !
Thanks,
Ysis