Can someone confirm where I can enter the 'from' e-mail address from my Chat transcripts?
Also, is it possible to have different e-mail address used for different Chat use cases within my LivePerson implementation (e.g., Sales vs Support)?
Can someone confirm where I can enter the 'from' e-mail address from my Chat transcripts?
Also, is it possible to have different e-mail address used for different Chat use cases within my LivePerson implementation (e.g., Sales vs Support)?