Chat Key Cookie Does Not Match Visitor Chat Key
Hello, My business uses live person for Live chats between users and the customer service desk. One of our users is getting this message when trying to open a live chat. Interestingly they also...
View ArticleSample code for IOS Native App ?
Is there sample code for using the IOS Native App library? I've followed the instructions: iOS | Basic Integration and Native iOS Advanced Integration (library v2.0) As best I could, but I think that I...
View ArticleLIVEPERSON integration with PeopleSoft
Hi Folks, Can we integrate LIVEPERSON with PeopleSoft CRM helpdesk?Is their any existing client case and documentation available for LIVEPERSON integration with PeopleSoft.
View ArticleFont style in the typing area
Is it possible to change the font style in the typing area? (not font style of Visitor Text)
View Articlesigned API OAuth signature_invalid
Hi, Im trying to access the signed api on a production account and get an invalid signature response. Im using postman to simulate the call. Thanks for your help Here is the raw request GET...
View Article"This application key does not have the required privileges."
We have configured the developer API Key and installed the same in a test account . While trying to test the developer license we are getting the following error "This application key does not have...
View ArticleURL for jsApiSrcDomain using a LIVE App Key
Hi I now have my live AppKey. What jsApiSrcDomain shall I use instead of dev.liveperson.net? Thanks
View ArticleData Access Service vs. LiveEngage Reporting
Is it true that the data (structure) of the Data Access Service (API) is used for LiveEngage Reporting? To put in another way: is setting up the Data Access Service as main reporting source a future...
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Problems getting started
I am testing out the LivePerson service for the first time and I'm having some difficulty getting the DynamicButton to work. I've looked through other developer questions and answers and read the API...
View ArticleLiveEngage API
Does anyone know whether you can use the Chat API (javscript) with the new liveEngage platform? If so, how would one set a custom pre-chat survey with a specific campaign?
View ArticleDownload Agent and Visit Session metrics
Hello, I'd like to download agent and visit session metrics from an account in LivePerson. I was able to install the REST client in Firefox (browser) and after adding my oAuth keys (Consumer key &...
View ArticleChat Key Cookie Does Not Match Visitor Chat Key
Hello, My business uses live person for Live chats between users and the customer service desk. One of our users is getting this message when trying to open a live chat. Interestingly they also...
View ArticleSample code for IOS Native App ?
Is there sample code for using the IOS Native App library? I've followed the instructions: iOS | Basic Integration and Native iOS Advanced Integration (library v2.0) As best I could, but I think that I...
View ArticleGoogle Analytics Integration for Universal Analytics?
Hi - In the Google Analytics Integration doc (version 2.13) it shows support for Urchin, Traditional, and Asynchronous analytics. Is integration possible for Google Universal Analytics as well? (or...
View ArticleLivePerson Facebook Chat
I am testing out the LivePerson Facebook Chat but it seems that when I connect to the agent it then just hangs and I cannot engage in any dialogie with the agent. The agent appears to be able to type...
View ArticleChat Key Cookie Does Not Match Visitor Chat Key
Hello, My business uses live person for Live chats between users and the customer service desk. One of our users is getting this message when trying to open a live chat. Interestingly they also...
View ArticleLiveperson for linux
I and the other members within my company use linux (Ubuntu). We like the idea of live person, yet there is no support for linux. I downloaded a copy of liveperson, and managed to get it running with...
View ArticleResources tab missing
Can someone help me add the ability to change resources in Visitor Experience > Chat?
View ArticleGoogle Analytics Integration for Universal Analytics?
Hi - In the Google Analytics Integration doc (version 2.13) it shows support for Urchin, Traditional, and Asynchronous analytics. Is integration possible for Google Universal Analytics as well? (or...
View ArticleWhich LivePerson product support Chat API?
Hey Guys, I am a developer working on an application using the REST Chat API. Our client has informed us that they will be moving to the LiveEngage platform, so I am looking for information regarding...
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