Rest API Access with Python
Hi All, I am connecting to LivePerson via the Data Access Service RestApi and face an issue while consuming the data from SessionFile API. I getting the file in binary format but but would like to...
View ArticleCORS and Agent API
Hi, Does the Agent API support CORS? I'm working on a front-end browser application using it and am having problems calling it via jQuery as there doesn't seem to be a Access-Control-Allow-Origin...
View ArticleWhat causes "Chat key cookie does not match visitor chat key"
I am makking some modifications to an existing setup (starting the chat in a new window) and I have started getting the message "Chat key cookie does not match visitor chat key". What does this mean...
View ArticleJoomla Removing LivePerson JavaScript Code
This is kind of off subject. However, this is I think the best place for it. Im having the same issues with inserting the button code. Once I add it to a module it immidiately cuts it down. I tried...
View ArticleAdding Bizible script to Chat Window
I would like add bizible script to our LivePerson chat window. Please let me know if that's possible from your end. Here is my a/c no. - 69673225 Thanks,Ajai
View ArticleBuilding an entire embedded chat ("chat bar")
Hiya, we're a new LivePerson.net customer and evaluating the product currently to see if it fits our needs. We're not going to use the "standard Chat" (popup window) but are building our own embedded...
View ArticleRest API Access with Python
Hi All, I am connecting to LivePerson via the Data Access Service RestApi and face an issue while consuming the data from SessionFile API. I getting the file in binary format but but would like to...
View ArticleLiveEngage API
Does anyone know whether you can use the Chat API (javscript) with the new liveEngage platform? If so, how would one set a custom pre-chat survey with a specific campaign?
View ArticleAPI issue: the variables are not sent
Hello, I am using an integration with a CRM Suite called Astute. Astute has developed a chat agent within their solution using your apis. I am using this solutions currently on 9 website, it is working...
View ArticleVirtual Assistant - Rest API - Html5 and JS's
Hello, To generate a Liveperson ticket and to present to the user being serviced by the Virtual Assistant, should I use the API you mentioned above Agent API.? This API also works for storing the...
View ArticleJoomla Removing LivePerson JavaScript Code
This is kind of off subject. However, this is I think the best place for it. Im having the same issues with inserting the button code. Once I add it to a module it immidiately cuts it down. I tried...
View ArticleUsing API for pre-chat survey and chat window, can I use a stock exit survey?
I have been through a very long development process switching my client from a LivePerson-hosted pre-chat survey to one hosted on their own site using the LP API so it can be tightly integrated into...
View ArticleUsing window_look for alternate chat window only works for the first chat
Hi, I have defined 2 chat windows. I have also defined the custom variable window_look with the value of the non-default alternate chat window. When my dynamic button is clicked to initiate the first...
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Facebook app is not working
We are running a high-profile patient support chat for our pharma client and the app as of today is not working. The LivePerson homepage is being pulled into the page instead of the actual Facebook...
View ArticleMobile Chat HTML Integration Issue
I followed the HTML Async Basic Integration example here: HTML Async | Basic Integration I placed the following right above the </body> tag:<script type="text/javascript"> /* LP Mobile JS...
View ArticleAdding JavaScript in LivePerson's chat window
I tried to ask this question in the liveperson's technical discussion section:Adding JavaScript in LivePerson's chat window However, nobody seems to answer the question yet.One of liveperson's chat...
View ArticleAdding custom javascript code in the live chat window
On the chat window, we have 2 buttons, 'Click to chat' and 'No thanks'. On click of 'Click to chat' button, need to call a javascript function. Is it possible and how to do that?
View ArticleHelp with .gz Files
HI, I'm trying to access the data from live person to build dashboards around the chat metrics. I was able to use the Rest Client on Mozilla Firefox to access the API via the Oauth. I get the 200 ok...
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