Hi,
I am trying to integrate a web-page within the LP operator console through operator alerts. I am trying to populate the html/URL string with value of an answer from Pre-chat survey, but am not able to do so. The html I am entering is below where survey10470119 is the name of the survey question. Can you tell me what is it that I am missing or doing wrong here?
<a href='http://livesalesman.com/borderlinx/dashboard/requests?suite_no=$!{vars.get("survey10470119")}'>SEARCH WITH APP</a>
Kind regards,
Saurabh