Hi there,
I have tried three different methods so far: I have added the live person chat code into Wordpress' header.php right after the body tag, I have added the chat code to footer.php, and I have gone through LivePerson's Wordpress instructions here: Implementing LiveEngage LPtag in Wordpress
None of these methods result in what we had before: the live chat popping up when someone visits the site.
This needs to be corrected asap, and I would like to know how to do this.
Thank you very much for your time.
Best regards,
Brian