Hi,
I would like to link all of my embedded buttons & invitations, created in LiveEngage, to a customized pre chat survey.
Our account manager suggested the method described here; create a customized pre-chat surveys, however this option relies upon the use of buttons created in the admin console.
This would mean re-building all of our buttons and invitations in the admin console and updating all of the code on our website, a laborious and costly process.
Can someone please help?
Many thanks,
Chris