Android chat problem with live ID
I have downloaded the sample android chat code and tested it with test account for chat rest API and it is working properly. But when I added live id & API key it gives error as...
View ArticleTrouble Accessing Chat JS API
I'm creating a plugin that will interact with the Chat JS API. In order to initialize a connection, it looks like I will need the "lpTag" variable. However, this variable does not exist. I've pasted...
View ArticleIncorrect Key Warning
Hi, I am the developer working on the Exodus travel app and in our liveperson chat section we get the warning that the key is incorrect. Could you provide a new key or help with this?Do we need a...
View ArticleAllow transfers only within skill group?
Hi, We have more than one skill group in our account. The operators in one skill group would like to *not* see the operators in the other skill groups in the transfer list. They have no need to...
View ArticleAgent APIs - Do you support websockets ?
We want to be able to embed the agent side in our existing tool instead of using Liveperson's agent console. What is the preferrable method of developing custom agent side for browser? I have seen Java...
View ArticleOperator console error on connection
Hi, I am having some problem log in with the last operator console send by Ariel: When login I get an "Internet Connection problem ...", but that's false. I found the solution: change a registry key :...
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JavaScript API : Authentication required over HTTPS?
Hi Developers, I'm almost done with implementing the Javascript API in our website.When requesting a chat from a HTTPS page it requests credentialsOn cancel it gives the error:This application key does...
View ArticleWebsite links stop working after Chat pops up (WordPress)
----- From Russ Summer's @ LiveEngage Discussions ----- We've implemented LiveEngage on our corporate site via the LIvePerson LiveEngage Tag plugin (Wordpress). Chat functionality works. However, after...
View ArticleLinking embedded buttons with customized pre chat surveys
Hi, I would like to link all of my embedded buttons & invitations, created in LiveEngage, to a customized pre chat survey. Our account manager suggested the method described here; create a...
View ArticleImplementing third party notification "3PN"
We are implementing third party notification "3PN" in order to include chat figures on our "rolling" wall screens. One of the values we are looking to capture is the number of chats waiting; we can...
View Articlecannot create application key
i having a trouble with creating application key.. it say'sAn unexpected error has occurred Application Key could not be created due to a connection error. someone can help me?
View ArticleUtilize APIs to pour a glass of beer - brilliant
This is a true disrupt implementation of Twitter API & Siri - very cool. Desc:Siri texts “pour me a beer” to Beeri’s Twitter account while Beeri’s onboard Arduino Uno w/WiFi shield polls the...
View ArticleCould not resolve the account service domain
I'm trying to develop a demo Live Person application with Javascript API. I've created new account and got AppKey. The sample project I created is from LivePerson sample code (from this link: Getting...
View ArticleFont style in the typing area
Is it possible to change the font style in the typing area? (not font style of Visitor Text)
View ArticleWrong credentials
Hi, I am having an issue trying to access an APIs, this is the result <internalCode>26</internalCode><message>Wrong...
View ArticleMac Keyboard Shortcuts for Canned Responses
Hi - My team currently uses the PC version of LivePerson for most of their work, but some of our users are also using Macs. On the PC, the keyboard shortcuts work very well to quickly copy and paste...
View ArticleIs anyone having the problem of a user not being able to access chat?
I am based in the UK. We are having a major problem because we have a school where some students are trying to access our web chat service, and they can't get into it. The button is working fine on our...
View ArticleIs it possible to trigger the chat without using invite ?
Hello, I need to launch the chat window without using the invite window, is there a way to do this ? Thank you,Alex
View ArticleWebsite links stop working after Chat pops up (WordPress)
----- From Russ Summer's @ LiveEngage Discussions ----- We've implemented LiveEngage on our corporate site via the LIvePerson LiveEngage Tag plugin (Wordpress). Chat functionality works. However, after...
View ArticleUtilize APIs to pour a glass of beer - brilliant
This is a true disrupt implementation of Twitter API & Siri - very cool. Desc:Siri texts “pour me a beer” to Beeri’s Twitter account while Beeri’s onboard Arduino Uno w/WiFi shield polls the...
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