HOW TO SETUP BUTTON IN WORDPRESS
HelloI tried to setup the chat button in a word press website, hosting by wordpress.com.How to proceed ? I tried http://community.liveperson.com/docs/DOC-1405 but it didnt work. Do i need to have a...
View ArticleiFrame Embed no Longer Working
Community Members, We have been using an iframe emded of our live chat window in a web page for over a year now. Recently (within the last couple of weeks), the iframe stopped working and the live...
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Default text in optional fields being populated in transcripts
Currently, my team is working on integrating Live Person with Aprimo Marketing Studio and bringing information from pre-chat surveys into Aprimo. We’re doing so by pulling in information from the chat...
View ArticleChat Key Cookie Does Not Match Visitor Chat Key
Hello, My business uses live person for Live chats between users and the customer service desk. One of our users is getting this message when trying to open a live chat. Interestingly they also...
View ArticleLiveperson for linux
I and the other members within my company use linux (Ubuntu). We like the idea of live person, yet there is no support for linux. I downloaded a copy of liveperson, and managed to get it running with...
View ArticleLiveEngageとMarketo、SalesForceを連携
Hello. In conjunction with LiveEngage and Marketo, we want to be watch in Salesforce.How do I? Nice to meet you.
View ArticleImplementing a Chat Button Block in PHP-Fusion
Hi, Sorry for the Noob post, I'd come across this post: Implementing a Chat Button Block in PHP-Fusion and thought I'd have a go putting it on my site. I've gone to Chat Channels - ChatChannels Beta...
View ArticleError Codes
Does anyone know what the error codes are? I'm using this Embedded Chat Window on my site and the chat div is displaying once the button is clicked, but I can't type into the box and no other content...
View ArticleZendesk integration
Has anyone integrated LP Chat with Zendesk? I'd like it to: Automatically create a ticket in Zendesk when the chat is ended.Insert the chat transcript into the ticket.Pass the pre-chat survey data...
View ArticleAPI Integration
Hi, I want to fetch all agents list and chat history of my account, can I accomplish this task by liveperson. --Thanks!
View ArticleWant to fetch all agents list and chat history with using REST API.
Want to fetch all agents list and chat history with using REST API.
View Articlemonitoring status of users
Hi! I'm not sure if my question irelates to this category. If not ,please move it to the appropriate one!I would like to implement the option to ‘Monitor’ the status of users from their profile in Back...
View Articleinstall Liveperson Code at my wordpress site
I tried to copy and paste the code of the LivePerson at my site but it does not work and did not show up at my site at all ... Please help ASAP
View ArticleOauth wrong credentials (works locally, fails on build server)
Hi, I can use the Agent API successfully from my local machine, but when I run exactly the same script on our build server then I'm getting an Unauthorized response. Request (obfuscated with asterisks...
View ArticleUsing API for pre-chat survey and chat window, can I use a stock exit survey?
I have been through a very long development process switching my client from a LivePerson-hosted pre-chat survey to one hosted on their own site using the LP API so it can be tightly integrated into...
View ArticleMarketo Integration with Chat
Hello - I've searched both the Marketo and Live Person Communities and can't seem to find a straight forward answer on the best way to do the integration between LiveEngage Chat and Marketo. Can...
View ArticleChat API (Javascript) and RequireJS
All, I have run into issues with the Chat API with recent changes made to the lpChatV3.min.js file. Our implementation is based on a SPA template that uses requirejs library. What I have seen is that...
View ArticleInstalling application to live account?
Hi, I've got an issue with getting my application to live account. I already have approved live key (Unsigned REST) in my developer account and now I want to install it into the company live account....
View ArticleHow can we get accurate agent availability using the JavaScript chat API?
We are using the JavaScript API for a chat window, and need to determine agent availability. The overall functionality of this is working, such that we get the chat showing as available when agents are...
View ArticleZendesk integration
Has anyone integrated LP Chat with Zendesk? I'd like it to: Automatically create a ticket in Zendesk when the chat is ended.Insert the chat transcript into the ticket.Pass the pre-chat survey data...
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