Agent API: Authenticating as an agent and retrieving their current...
Hi I have just dove into in the Agent REST API and been able to authenticate a user, accept incoming chats, and send/receive messages. I'm wondering if it's possible to use this API to get a list of...
View ArticleFont style in the typing area
Is it possible to change the font style in the typing area? (not font style of Visitor Text)
View ArticleVirtual Assistant - Rest API - Html5 and JS's
How is it possible to make a virtual assistant (VA) receive via the REST API communication, information of opening of ticket availability of Liveperson, manage the VA as an operator LP and store the...
View Articleread-only chat analytical application
I want to build some analytical read-only application which can grab chat conversations and store them in database This appliction can be authorized by any LivePerson customer who wants to build such...
View ArticlelpTag.taglets.ChatOverRestAPI giving onInit : ERROR
Dear All, I am trying to run Java Script REST API's sample code (Chat API (JavaScript) Chat Window). But lpTag.taglets.ChatOverRestAPI function returning error. ("onInit : ERROR") what can be issue ?...
View ArticleNew LiveEngage Chat Question
We are going to implement 3PN calls from live chat to our website.1. Where can I find the detail implementation document ?2. How to create a custom variable and send it back to live chat. Thanks for...
View ArticleClik here to view.
How to change System&info titles on chat window before agent 'take call'
I would like to know how can we change the System&info titles before chat start to our own titles.
View ArticleClik here to view.
Passing data from a web form to LivePerson server and to third party CRM...
Hey guys,I need some help on the following use case: Primary Requirement: Consider a usual web html form with a submit action that will call a controller to populate the form data as member variables...
View ArticleFont style in the typing area
Is it possible to change the font style in the typing area? (not font style of Visitor Text)
View ArticleUtilize APIs to pour a glass of beer - brilliant
This is a true disrupt implementation of Twitter API & Siri - very cool. Desc:Siri texts “pour me a beer” to Beeri’s Twitter account while Beeri’s onboard Arduino Uno w/WiFi shield polls the...
View ArticleClik here to view.
How to change System&info titles on chat window before agent 'take call'
I would like to know how can we change the System&info titles before chat start to our own titles.
View ArticleVirtual Assistant - Rest API - Html5 and JS's
Hello, To generate a Liveperson ticket and to present to the user being serviced by the Virtual Assistant, should I use the API you mentioned above Agent API.? This API also works for storing the...
View ArticlelpTag.taglets.ChatOverRestAPI giving onInit : ERROR
Dear All, I am trying to run Java Script REST API's sample code (Chat API (JavaScript) Chat Window). But lpTag.taglets.ChatOverRestAPI function returning error. ("onInit : ERROR") what can be issue ?...
View ArticleMobile integration help!
I am trying to integrate the mobile chat feature by following the directions on https://connect.liveperson.com/docs/DOC-2124. But, this is proving to be more than I can handle/understand. First, I...
View ArticleSFDC config issues
Having trouble completing my config within SFDC, When I click on config tab, it states lic required and on our installed package detail it states Suspended next to status
View ArticleBlank Screen
I have both an Online Chat and a Click to Call on a page. When I try to open up the Online Chat I get a blank screen:...
View ArticleFont style in the typing area
Is it possible to change the font style in the typing area? (not font style of Visitor Text)
View ArticleClik here to view.
Passing data from a web form to LivePerson server and to third party CRM...
Hey guys,I need some help on the following use case: Primary Requirement: Consider a usual web html form with a submit action that will call a controller to populate the form data as member variables...
View ArticleMarketo Integration with Chat
Hello - I've searched both the Marketo and Live Person Communities and can't seem to find a straight forward answer on the best way to do the integration between LiveEngage Chat and Marketo. Can...
View ArticleHaving trouble signing Agent REST Api.
I am having trouble calling Agent API with oauth signature. I created and app and got my consumer_key and consumer_secret. Then I installed the app and got my token key and password. I used the sample...
View Article