HOW TO SETUP BUTTON IN WORDPRESS
HelloI tried to setup the chat button in a word press website, hosting by wordpress.com.How to proceed ? I tried http://community.liveperson.com/docs/DOC-1405 but it didnt work. Do i need to have a...
View ArticleZendesk integration
Has anyone integrated LP Chat with Zendesk? I'd like it to: Automatically create a ticket in Zendesk when the chat is ended.Insert the chat transcript into the ticket.Pass the pre-chat survey data...
View Article일산휴게텔BAm『WAr』8점『컴』 밤의전쟁 강남핸플な강남휴게텔㉮연산휴게텔
일산휴게텔BAm『WAr』8점『컴』 밤의전쟁 강남핸플な강남휴게텔㉮연산휴게텔일산휴게텔BAm『WAr』8점『컴』 밤의전쟁 강남핸플な강남휴게텔㉮연산휴게텔일산휴게텔BAm『WAr』8점『컴』 밤의전쟁 강남핸플な강남휴게텔㉮연산휴게텔일산휴게텔BAm『WAr』8점『컴』 밤의전쟁 강남핸플な강남휴게텔㉮연산휴게텔일산휴게텔BAm『WAr』8점『컴』 밤의전쟁...
View ArticleHow Do I initiate a live chat?
I'm not sure how to actually initiate a chat with people on my website. In other words, not waiting for them to start one with me? -
View ArticleNull for uri: availableSlots
I am using Jersey to access the RESTful Agent API. when ever I access the any of the various calls under agentSession, such as info or availability i get a valid response back, see the following log...
View ArticleSigned REST - Agent API
I've read this: OAuth for Signed REST CommunicationGetting Started: Using the Agent API (REST) Now, can someone please explain me the oAuth parameters and where I should obtain the...
View Articleadd extra (custom) column
Hi. I can add custom variables to the 'custom variables section' at LP Agent console. Is possible to add extra (custom) column to the grid of users details? How can it be done?
View ArticleCan I connect LivePerson to two different CRMs?
Hello,my organisation is currently running LP integrated with Sales force, however we are about to launch another product line which will be supported by the same customer service people. The two...
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Live person chat session sync issues
Hi,I am Praveen and I work as a software developer for Velti. We are using live person, to enable chats via sms. But off late we are seeing quite a few issues like below: 1. For an ongoing chat, when...
View ArticleKeep Alive
Hi. I have in the spec the following paragraph:2.4 Keep AliveOur platform is basically a ‘Single Page’ application in which the users aren’t really navigating between pages (the lobby is open on the...
View Articleliveperson in ubuntu.
Hello I dont know if I am asking in the correct place or not, but here goes. I am trying to get liveperson to run in ubuntu 10.04, with sun_java. Now i can get the software running but it wont allow...
View ArticleEstimated wait time
Hi,I have written a service to get the estimated wait time and I am always getting -2 when agent is online and he is already busy with other chatting.Instead of -2 I should get some positive real value...
View ArticleCustom Variable implementation in ASP.NET
HiI am trying to pass custom variable to chat console. I have added Monitor and tracking code in the page. However in my agent console I am not able see the desired value. URL of the chat page:...
View ArticleLDAP Integration
Dear all, is it possible to add LDAP integration, avoiding a duplicated need to manage user accounts in the system?
View ArticleChat API (Javascript) and licensing questions
While we were installing an app key some of the customers have run into issues related with their account permissions (licences). When I created the app key I just include all access to the APIs (all...
View ArticleChat API (Javascript) and RequireJS
All, I have run into issues with the Chat API with recent changes made to the lpChatV3.min.js file. Our implementation is based on a SPA template that uses requirejs library. What I have seen is that...
View Articlemonitoring status of users
Hi! I'm not sure if my question irelates to this category. If not ,please move it to the appropriate one! I would like to implement the option to ‘Monitor’ the status of users from their profile in...
View ArticleMobile Chat does not Display hyperlink
Hello Guys, I am having a similar issue with our Mobile API chat implementation for one of our brand. In our mobile chat, when an agent sends a link to the client, the client receives the letters, but...
View ArticleCan I connect LivePerson to two different CRMs?
Hello,my organisation is currently running LP integrated with Sales force, however we are about to launch another product line which will be supported by the same customer service people. The two...
View ArticleJavaScript chat api - custom variables limitation
I have implemented a live chat client in JavaScript, and I use lpc.SetCustomVariable function to set variables for user. List of variables for each user is fetched from server and there may be up to 20...
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