In chat reports, how do I see the # of chats by the page the user is on
I have looked at every report and it is not immediately obvious to me how to do this. Any ideas?
View ArticleI am integrating LPC into my asp.net website. Everything works fine and...
In Master page in aspx website, I wrote below code: <div class="ChatAreaWrapper"> <div class="FeedbackButtonWrapper">...
View ArticleLiveEngage API
Does anyone know whether you can use the Chat API (javscript) with the new liveEngage platform? If so, how would one set a custom pre-chat survey with a specific campaign?
View Articleliveperson in ubuntu.
Hello I dont know if I am asking in the correct place or not, but here goes. I am trying to get liveperson to run in ubuntu 10.04, with sun_java. Now i can get the software running but it wont allow...
View ArticleVirtual Assistant - Rest API - Html5 and JS's
Hello, To generate a Liveperson ticket and to present to the user being serviced by the Virtual Assistant, should I use the API you mentioned above Agent API.? This API also works for storing the...
View ArticleiOS native app: bad configuration message at startup
Hi everyone,I started a new project to test LivePerson SDK for iOS and I haven't been successful so far :-/ I've been able to implement SDK using this guide App SDK Integration Guide - iOSand...
View ArticleHaving trouble signing Agent REST Api.
I am having trouble calling Agent API with oauth signature. I created and app and got my consumer_key and consumer_secret. Then I installed the app and got my token key and password. I used the sample...
View Article(expiration not specified), Any idea how to fix this error
http://tags.liveperson.net/lptag/api/account/12879226/configuration/applications/taglets/.jsonp (expiration not specified)
View ArticleWhat causes "Chat key cookie does not match visitor chat key"
I am makking some modifications to an existing setup (starting the chat in a new window) and I have started getting the message "Chat key cookie does not match visitor chat key". What does this mean...
View ArticleEmbedding a link to live chat within an email
Hi -- My first post here, so thx for advising if my inquiry should bo posted elsewhere... I am seeking guidance on what needs to be in place to enable a "Click now to Chat" link or button within an...
View ArticleLive person mobile - how to add to site ?
Hi, how to use LP mobile chat like this LivePerson Mobile Chat Solutions | Products | LivePerson on my mobile site. I've already searched the LP web site, but I did not find any useful information...
View ArticlePage Speed Optimization: Compressing LivePerson .js files
Hello, My site http://hartfordrents.com/ is currently running the chat module on all of it's pages and it's a great tool for our sales staff to engage potential leads who are browsing our site....
View ArticleChat Key Cookie Does Not Match Visitor Chat Key
Hello, My business uses live person for Live chats between users and the customer service desk. One of our users is getting this message when trying to open a live chat. Interestingly they also...
View ArticleAdding JavaScript in LivePerson's chat window
Greetings, I would like to add an external JavaScript in the pop up window (ie: https://sales.liveperson.net/hc... window).More specifically, I'd like to add the JavaScript in both pre chat window, as...
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Android SDK
Hi guys, currently i'm integrating the Liveperson to our Android application. I use this link App SDK Integration Guide - Android but somehow it's pretty hard to understand whats next, i already set...
View ArticleAPI Integration
Hi, I want to fetch all agents list and chat history of my account, can I accomplish this task by liveperson. --Thanks!
View ArticleInstalling application to live account?
Hi, I've got an issue with getting my application to live account. I already have approved live key (Unsigned REST) in my developer account and now I want to install it into the company live account....
View ArticleCustom Variable implementation in ASP.NET
HiI am trying to pass custom variable to chat console. I have added Monitor and tracking code in the page. However in my agent console I am not able see the desired value. URL of the chat page:...
View ArticleHow Do I initiate a live chat?
I'm not sure how to actually initiate a chat with people on my website. In other words, not waiting for them to start one with me? -
View ArticleI am integrating LPC into my asp.net website. Everything works fine and...
In Master page in aspx website, I wrote below code: <div class="ChatAreaWrapper"> <div class="FeedbackButtonWrapper">...
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