HTTP Error 400: Bad Request
I can check for agent availability OK (specifying a skill or not), but when I try and request a chat I get the following response: HTTP Error 400: Bad Request This is what I am sending (replaced...
View ArticleImplementing a Chat Button Block in PHP-Fusion
Hi, Sorry for the Noob post, I'd come across this post: Implementing a Chat Button Block in PHP-Fusion and thought I'd have a go putting it on my site. I've gone to Chat Channels - ChatChannels Beta...
View ArticleLiveperson and Joomla
Hi, We have a Joomla based website and I have been trying to implement Liveperson on this. The issue I have is when I paste the 'get code' generated chat button and paste this into the article or a...
View ArticleAndroid chat problem with live ID
I have downloaded the sample android chat code and tested it with test account for chat rest API and it is working properly. But when I added live id & API key it gives error as...
View ArticleError while integrating LP chat in Android
able to successfully integrate LP android native library as per the steps. Then further trying to open LP chat window on click of a button but it does not launches the chat window except displaying a...
View ArticleLivePerson SDK configurations for Android
I am integrating liveperson sdk for android into my android application. I looking for options/settings so that1) I can turn off Live person logo in the chat window, 2) Provide an option to user to...
View ArticleAndroid Native library Integration - issue
Hi Guys, I am trying to integrate the liveperson chat feature in my android application using the Android Native Integration library.I've followed the steps provided in Android Basic IntegrationBut...
View ArticleNull for uri: availableSlots
I am using Jersey to access the RESTful Agent API. when ever I access the any of the various calls under agentSession, such as info or availability i get a valid response back, see the following log...
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Chat Link Button has Extra Whitespace
I created a link button using the admin. The HTML that is dynamically sent to the client seems to have a whitespace in it causing the a tag to have a pixel or two large dimension than the text. The odd...
View ArticleAndroid LivePerson Chat Api intergration issue
Hi All, I am trying to integrate LivePerson chat api to my project application. I followed the link below to request a live person chat api key and installed it to my test account. Getting Started with...
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Android SDK
Hi guys, currently i'm integrating the Liveperson to our Android application. I use this link App SDK Integration Guide - Android but somehow it's pretty hard to understand whats next, i already set...
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Login / registration problems?
It happens to everyone! Sometimes, it can be very frustrating when you loose your credentials - No worries - we are here to help! For any login / registration issues revolving your user name you may...
View ArticleChat button in html e-mail
One of our customers wants to include the chat button in html formatted e-mails when agents are online on chat. Is it possible to do this and has this been done before or will this create problems with...
View ArticleLivePerson works only with local admin rights
Hello, I'm installing the LivePerson application and it gets installed in the Program Fies (x86) folder. Unless I add the user account to the local aministrators local group the application will not...
View ArticleRefuse Chat Option is Gone! LTK153033134926X
My business upgraded to the new java version of LivePerson today (LivePerson Pro Version 9.1.0.1, Build #14), but to our dismay, the "Refuse Chat" feature is gone. Our business hosts the LivePerson...
View ArticleLive Person Facebook Custom Tab
On behalf BYU-Idaho Pathway & Online Programs Facebook page (http://www.facebook.com/BYUIdahoOnline), I am developing an app to be a custom tab on the page. I keep receiving an error message on the...
View ArticleBlank Screen
I have both an Online Chat and a Click to Call on a page. When I try to open up the Online Chat I get a blank screen:...
View ArticleWhat causes "Chat key cookie does not match visitor chat key"
I am makking some modifications to an existing setup (starting the chat in a new window) and I have started getting the message "Chat key cookie does not match visitor chat key". What does this mean...
View ArticleHow to change button state
Hi, I would like to create a rule that updates the button state (Available, Busy, Offline, etc).I created a button in Admin Console under Visitor Experience > Chat > Buttons tab.I created a...
View ArticleBasic set up of a dynamic button
I am missing something somewhere....is there a slightly less basic implementation for a basic set up...or a rubric that is fully developed and documented?
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