Invitation to open custom chat box using REST API
We have our Invitation showing up correctly on the site, however we would like to run a custom javascript function when the user clicks that invitation. We followed directions from...
View ArticleFont style in the typing area
Is it possible to change the font style in the typing area? (not font style of Visitor Text)
View ArticleEngagement Window SDK - enable widget for specific skills
Hi, How can we enable a widget only for specific skills? I want to configure the URL widget only for service skills and not for sales skills.
View ArticleData Access Service vs. LiveEngage Reporting
Is it true that the data (structure) of the Data Access Service (API) is used for LiveEngage Reporting? To put in another way: is setting up the Data Access Service as main reporting source a future...
View ArticleGoogle Analytics Reporting
I included our GA account number in the Admin Console. Anyone have a step by step instruction on how best to create my own custom report and pulling it daily? I'm looking to report the attached....
View ArticleHow to hide the default "Live Help" tab
I created a custom chat button for the mobile site I'm working on by following instructions in this guide: HTML Async | Advanced Integration - Custom Button It works: button shows up only when accessed...
View ArticleTuesday JS riddle
This one is for all ya'll node.js hackers (and please, don't google it!, try to work your brains a little).Executing functions in the node REPL (command line / shell) is fairly simple:>...
View ArticleGoogle Analytics Reporting
I included our GA account number in the Admin Console. Anyone have a step by step instruction on how best to create my own custom report and pulling it daily? I'm looking to report the attached....
View ArticleChat Window Security Warning
http://base.liveperson.net/hc/s-5296924/cmd/kbresource/kb-9100243508589702954/view_question!PAGETYPE?sq=security%2Bwarning&sf=101113&sg=0&st=647120&documentid=397588&action=view...
View ArticleLivePerson default chat client - send custom variables?
Hi, We are having problems with sending custom variables using default button and default monitor code.For basic tests we used simple HTML page, already mentioned default button and monitor code with...
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Errors when integrating facebook app
Hello, We've followed the documentation to the best of our ability, yet after installing the app, we do not see where to add the company account number. I'm guessing this is why we see the following...
View ArticleGoogle Maps Integration - Location not shown on map
After setting up the alert per the article here in connect site the results are as expected.The map should show the location of the visitor based on the long / lat information provided by the ISP and...
View ArticleFont style in the typing area
Is it possible to change the font style in the typing area? (not font style of Visitor Text)
View ArticleChat Window Security Warning
http://base.liveperson.net/hc/s-5296924/cmd/kbresource/kb-9100243508589702954/view_question!PAGETYPE?sq=security%2Bwarning&sf=101113&sg=0&st=647120&documentid=397588&action=view...
View ArticleData Access Service vs. LiveEngage Reporting
Is it true that the data (structure) of the Data Access Service (API) is used for LiveEngage Reporting? To put in another way: is setting up the Data Access Service as main reporting source a future...
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Problems getting started
I am testing out the LivePerson service for the first time and I'm having some difficulty getting the DynamicButton to work. I've looked through other developer questions and answers and read the API...
View ArticleCustomize window chat and track chatting
Hi allI want to customize the window chatI found this but i do not know how it workingCustomized Chat Window | LivePerson Partner DirectoryAlso i want to track the script chat between agent and user...
View ArticleApplication key
Hi allI found the demo from here Chat API C# Helper Library and i found the article from Chat API (JavaScript) Usage Guide: Version 3But i do not know how to get Application key also how to create on...
View ArticleOperator console error on connection
Hi, I am having some problem log in with the last operator console send by Ariel: When login I get an "Internet Connection problem ...", but that's false. I found the solution: change a registry key :...
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