Cordova lpTag.taglets.ChatOverRestAPI giving onInit : ERROR
Hi all, I am trying to integrate Liveperson javascript Chat api v3 in cordova app. I successfully implemented in browser and when I tried to test it on Android/iPhone i was receiving "ERROR" in init of...
View ArticleNative App: Live Person Mobile in Webview not working
Hi, We are using your Live Person mobile product and are having trouble getting it to work when the web page is within a webview in a mobile native app (specifically iOS). I have pinned it down to...
View ArticleChat availability on Cellcom's app
הייאנחנו עובדים עפ"י ה APIבבדיקת debugשעשיתי כאשר יש ממתינים, הערך החוזר מה callbackהיה trueקרי יש נציג פנוי (למרות שבפועל אין)הפרמטר maxWaitTimeהועבר תקין.הפעלה של this.onAvailabilityמפעילה מטודה שלנו...
View ArticleFacebook App Tab Questions
Hi guys, I spoke with a member of the support team and was directed here with my questions. When in the app, our Facebook profile picture (in the top left and in our responses) is a big blue question...
View ArticleHow can I target LP popup window from my jquery/javascript?
I'm a front end developer working on improving our page performance. I'm using a script that allows me to load third party scripts, such as the liveperson tag, in a dynamically created iframe behind...
View ArticleGoogle Analytics Reporting
I included our GA account number in the Admin Console. Anyone have a step by step instruction on how best to create my own custom report and pulling it daily? I'm looking to report the attached....
View ArticleRemove Credit Card System Message By Profile
Hi Everyone. Has anyone found a way to enable/disable/hide the default credit card system message by skill/profile? ** Please do not share your credit card information, security code or CVV during this...
View ArticleLPChatEngine returns a 401 Unathoirized
Dear sirs,After more than one year our chat (LPID: 69528917) has stopped to work correctly without any change on the code and on the web server. It works well the version deployed on our internal LAN,...
View ArticleMobile Chat Button Integration
I'm working on implementing a mobile chat button on a site in my company. I've run into an issue where the button is not appearing. I have insured I have an agent with "Mobile Skill" and is online...
View ArticleStarting PIT from scratch
Hi there We have experience implementing PIT as a transformation from a rules based situation, where the PIT model will learn in the back ground while chats are taking place. But what if you're...
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Third party notification when a content is shown
Hi folks, I'm trying to create a rule that fires off a third party notification when a content offer is shown to the user. The notification sends a script to the browser and log the event into our...
View ArticleMobile Chat HTML Integration Issue
I followed the HTML Async Basic Integration example here: HTML Async | Basic Integration I placed the following right above the </body> tag:<script type="text/javascript"> /* LP Mobile JS...
View Article"Chat cannot be initialized" error
Discussion thread opened following document comments.Please feel free to continue the discussion here.Ido GreenbaumVladimir Tkach History:Vladimir TkachAug 26, 2013 3:29 PMStatus: OfflineWhats next?I...
View Articlequick JS riddle
In Javascript we all know that objects typically "inherit" from Object. However, there is an explicit way to create a new object that doesn't "inherit" from Object. Who knows what that is?
View ArticleJavascript API
Hello, We are creating a custom invite for LivePerson and we want to use the chat. We've encountered an issue in the Javascript Monitor API. We are trying to catch an invite action fired by inviting a...
View ArticleNo way to set the settings for my applications
When I login to my LP Members admin with my development account, and go to Account Set Up > Applications, I do not see a Settings tab. I have one application installed and it is my API connection...
View ArticleGoogle Analytics Reporting
I included our GA account number in the Admin Console. Anyone have a step by step instruction on how best to create my own custom report and pulling it daily? I'm looking to report the attached....
View ArticleLPChatEngine returns a 401 Unathoirized
Dear sirs,After more than one year our chat (LPID: 69528917) has stopped to work correctly without any change on the code and on the web server. It works well the version deployed on our internal LAN,...
View ArticleMobile Chat HTML Integration Issue
I followed the HTML Async Basic Integration example here: HTML Async | Basic Integration I placed the following right above the </body> tag:<script type="text/javascript"> /* LP Mobile JS...
View ArticleHow can we know the value of a ticket generated from the system Live Person...
Hello, We are conducting a "full integration" of our virtual assistant with Live Person using the following documentation:https://connect.liveperson.com/docs/DOC-2727 Our question is: How can we know...
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