Remove Credit Card System Message By Profile
Hi Everyone. Has anyone found a way to enable/disable/hide the default credit card system message by skill/profile? ** Please do not share your credit card information, security code or CVV during this...
View ArticleAccess pre-chat survey data from chat event handlers
Hi, I am in the context of chat event handlers (edited in Visitor Experience > Chat > Resources tab, under Admin Console).How can I access data entered by the customer in a pre-chat survey? Thank...
View ArticlePredictive dialer algorithm
One customer noticed that invitations were being sent when everybody was on away, so effectively no agent was available. This supports an earlier test we did, which indicated that using the predictive...
View ArticleCan anyone tell, how to configure iOS app bundle ID to developer account.
- I Completed iOS | Basic Integration in my project. Calling [[LIOLookIOManagersharedLookIOManager]performSetupWithDelegate:aDelegate]; also as per mentioned in the integration steps, But while calling...
View ArticleSample code for IOS Native App ?
Is there sample code for using the IOS Native App library? I've followed the instructions: iOS | Basic Integration and Native iOS Advanced Integration (library v2.0) As best I could, but I think that I...
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Questions on Facebook Chat Application
I have setup the Facebook application on our company's page, that was easy. Is there a setting I can change that will allow users to chat with us WITHOUT having to share their info (more specifically...
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Implementing a Chat Button Block in PHP-Fusion
Hi, Sorry for the Noob post, I'd come across this post: Implementing a Chat Button Block in PHP-Fusion and thought I'd have a go putting it on my site. I've gone to Chat Channels - ChatChannels Beta...
View Article"Chat cannot be initialized" error
Discussion thread opened following document comments.Please feel free to continue the discussion here.Ido GreenbaumVladimir Tkach History:Vladimir TkachAug 26, 2013 3:29 PMStatus: OfflineWhats next?I...
View ArticleCan anyone tell, how to configure iOS app bundle ID to developer account.
- I Completed iOS | Basic Integration in my project. Calling [[LIOLookIOManagersharedLookIOManager]performSetupWithDelegate:aDelegate]; also as per mentioned in the integration steps, But while calling...
View ArticleCustomize window chat and track chatting
Hi allI want to customize the window chatI found this but i do not know how it workingCustomized Chat Window | LivePerson Partner DirectoryAlso i want to track the script chat between agent and user...
View ArticleQueries regarding LiveEngage
Hey, Can someone tell me whether the following functionalites are offered as part of LiveEngage platform: SMS IntegrationWorkflowUser Groups SegmentationRequest AuditingCall back mechanismsReport...
View ArticleGoogle Maps Integration - Location not shown on map
After setting up the alert per the article here in connect site the results are as expected.The map should show the location of the visitor based on the long / lat information provided by the ISP and...
View ArticleInvite to chat opens custom chat window
Hi there, Is it possible to make somehow the original "Invite to chat" banner open a custom chat window (developed by API)? Thank you in advance!Viktor
View ArticleAdding custom javascript code in the live chat window
On the chat window, we have 2 buttons, 'Click to chat' and 'No thanks'. On click of 'Click to chat' button, need to call a javascript function. Is it possible and how to do that?
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How long time request app key live
HiI have requested one app key live ,it is showing status is pendingHow long time it will have status done?Also i have one question when request app key livePlease check the image i attached more detail
View ArticleMissing and Delayed Chat Sessions
Looking for some direction: How To resolve a delay we are seeing from the close of a chat to a data file being extracted from LivePerson. The logic is as follows: 1. Get the last extracted date time...
View ArticleCan anyone tell, how to configure iOS app bundle ID to developer account.
- I Completed iOS | Basic Integration in my project. Calling [[LIOLookIOManagersharedLookIOManager]performSetupWithDelegate:aDelegate]; also as per mentioned in the integration steps, But while calling...
View ArticleSession never end until expired
I developed a Live Person Chat Window using Javascript API v3.Everything works well but when a client try to close a chat (i'm going to call chat.endChat() method in here). After that, from the Live...
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